The All-in-One Payment Solution of Omni-Channel

man-using-laptop-tablet-mobile phone-omni-channel

An omni-channel payment solution allows your business to accept multiple payment types in a single processing platform. Online, telephone, over-the-counter, and mobile payment processing are all included in an omni-channel bundle. In addition, most omni-channel systems include invoicing and recurring billing options. This solution allows you to meet consumer needs while putting the control of payment in their hands.

If your business accepts more than one payment type, an omni-channel solution is for you. If, for example, you are a boutique that accepts in-person transactions at your brick-and-mortar location, but also allows customers to shop online, then you need a solution that enables you to accept payments both online and over the counter.

Online Payments

These include completing a transaction via an online shopping cart, a “buy now” button, or an online bill payment portal. Accepting online payments encourages shopping and payment – even when you’re closed.

Mobile Payments

In today’s culture, people seem to be permanently attached to their electronic devices. Mobile payments allow customers to pay via the devices in their hands, such as a phone or iPad, both in store and online. It provides customers access to their account 24/7 for anytime shopping and bill payments.

Telephone Payments

Also known as interactive voice response (IVR), this solution allows customers to make payments over the phone via an automated payment system. Many processing companies can offer this solution to simply redirect from your regular phone number to the automated system after hours. This is an excellent option for monthly billing requirements such as utility payment processing.

Over-the-Counter Payments

An over-the-counter payment solution refers to the traditional payment method of interacting with a person, giving them your card or cash, getting a receipt, and leaving. This traditional payment method is still one that many use every day.

Choose a payment processing company that can customize a solution to bundle only what you need into an omni-channel solution.

About Payscout

Payscout is a global payment processing provider covering six continents and connecting merchants and consumers via credit, debit, ATM, and alternative payment networks.  Payscout is committed to supporting the entrepreneurial dream one transaction at a time by offering payment processing solutions for brick-and-mortar and ecommerce transactions, and has earned acclaim as a new-generation provider of merchant banking services.  The company is one of the few providers to deliver a truly global payment solution that encompasses all merchant risk verticals. Payscout can assist you and your business with everything from your omni-channel needs to non profit payment processing.

Satisfy all your payment processing needs with Payscout at www.payscout.com

How to Thrive as a Farmer’s Market Vendor

How to thrive as a vendor at a farmer's market

Operating a booth at a farmer’s market is an excellent way to flex your entrepreneurial muscles. With the right planning, you can create a business that flourishes and produces a healthy income. There are definitely a few things to consider before you take the leap, as maintaining a booth is a huge commitment that can involve several months of your time. Do your research, prepare in advance, and keep things speedy with mobile payment processing and you’ll blossom at the market.

Visit the market

Deciding to operate a booth at the farmer’s market seems like an excellent idea, especially if you enjoy people. However, it is a great deal of work, so you’ll want to do research before you commit to an entire season. An investigative visit to the market will help you grasp what you’re getting into. Rather than going to the market as a shopper, go and observe as a potential vendor and ask yourself:

  • Are there any competing products? Or will your product(s) be the only one of its kind?
  • How is the pricing?
  • What is the vibe of the market?
  • How elaborate are the displays? Will your booth require a great deal of design or display materials?
  • Does it stay busy all day?
  • How happy are the other vendors with the market?

Offer something different

In order to be profitable as a farmer’s market vendor, you’ll want to offer at least some items that can’t be found from other vendors. When it comes to food and crafts, Farmer’s Market shoppers are looking for unique items and ingredients and superior quality.

If there is an overlap in products, be sure to evaluate the price of similar items, so you don’t underprice and annoy other vendors. For example, if you and Susie’s Farms both sell banana bread and she lists her loaves for five dollars, you don’t want to sell yours for three dollars and price her out of the market. Instead, list yours at the same price as hers.

Lure shoppers in with exciting visuals

Spend the time on details that make your booth stand-out. Creative and eye-catching signs, varying display heights, colorful tablecloths and accents, really anything that draws the attention of shoppers is fair game. Just keep in mind that you’ll have to set-up and tear down all of the décor every weekend.

Label it

Not having clearly priced items might be the quickest way to lose a sale. The majority of people will not inquire about the price of an item, this is especially true if you are busy interacting with another customer. Labeling the price of your items in a clear way is a must.

Speedy checkout

Long lines make customers walk away—so maintaining a steady flow in your booth and keeping lines short is imperative. The ability to accept payment via your smartphone or tablet will not only expand your customer base, but it will also keep your lines short. Choose mobile payment processing that allows you to accept credit and debit cards quickly.

About Payscout

Payscout is a global payment processing provider covering six continents and connecting merchants and consumers via credit, debit, ATM, and alternative payment networks.  Payscout supports nonprofit business and organizations with nonprofit payment processing, offering services such as mobile payment processing that aids your business in achieving quick, easy payment.  At Payscout, the mission is to support the entrepreneurial dream one transaction at a time.  From keeping utilities on track with utility payment processing to omnichannel processing, Payscout will help your business thrive.

Discover how to mobilize your business at www.payscout.com

The Future of Virtual Reality Commerce

man-in-vr-commerce-experience

Despite the increasingly user-friendly, effective, intuitive, and affordable virtual reality (VR) and augmented reality (AR) platforms, they’re still occasionally dismissed as technological novelties. People who have used VR technology are generally not among those who dismiss it. Those who have experienced what VR is capable of tend to agree that it’s a technology in the infancy of its eventual larger cultural influence. It’s an opinion shared by a large portion of the tech community and those who invest in it.

That investment and adoption of VR technology has increased every year, and there’s no reason to think it won’t continue to trend that direction. There is a handy basis for comparison that VR proponents often cite to VR skeptics: the smartphone. There was a smartphone-averse population when the handheld smart devices and mini tablets, that would become smartphones, were introduced. They were expensive, and a minority of the population were the excited early adopters who owned them. Now, of course, they’re ubiquitous. And with any tech trend of this size and influence (like mobile payment processing for smartphones), there’s the inevitable question of monetization and commerce.

 VR Advertising

The implications for advertising aren’t hard to imagine. A business could preview their product’s or service’s features, functions, selling points – and even how the product would look in your home – all of which could be investigated in living color, in 3D, and comprehensively. It’s a dream come true for real-time consumer engagement and experiential ads. In addition, there’s the prospect of general ad improvement, such as the option to take the consumer virtually under the sea or down into a volcano. Interactive product placement in video games and other VR entertainment is likewise piquing the interest of marketing executives.

VR Shopping and Payment Processing

Along with the opportunity to examine a product or service, ecommerce futurists foresee a shopping dynamic in which customers could browse virtual grocery or clothing stores, examine products, compare them, and purchase them from the comfort of home. Of course, that same dynamic is going to require a new class of payment processing technology to accommodate the medium. The considerable financial potential of VR commerce has actually already yielded a VR commerce app from payment processing firm Payscout.

VR Non Profit and Charity Giving

As necessary and beneficial as commerce is for every society, there’s an admirably altruistic portion of the business community who insist on an even more selfless brand of commerce. They are the entrepreneurs and humanitarians who have founded non profits and charities. The potential for VR to introduce possible donors, supporters, members, and customers to the realities of the issue a charity or non profit is attempting to publicize or mitigate is huge. Unfortunately, even the traditional charity and non profit operations and fundraising can be complex, frustrating, and discouraging when being undertaken in actual reality. The last thing they need is a difficult payment process to add friction to the experience. Fortunately, Payscout offers a modern and secure non profit payment processing solution that can help non profits manage one-off and recurring donations with ease.

About Payscout

Payscout has consistently been recognized as one of the most innovative, trusted, and dynamic payment processing providers in the industry. By facilitating sound, secure, convenient payment processing solutions across the U.S., Canada, Brazil, and the E.U., Payscout links merchants and their customers with their debit, credit, ATM, mobile, and alternative payment systems. Payscout makes it easy to manage payments, both on-site and for mobile and online platforms. Additionally, Payscout can integrate with over a dozen software payment processing applications, while specializing in healthcare payment processing, utility payment processing, and non profit payment processing. Payscout can accommodate any payment requirement, and they’ll do so with safe, secure, speedy, friendly, and convenient service.

Discover everything Payscout’s payment processing solutions can do for you, at www.payscout.com

Business Security Tips for Safer Commerce

female business owner on rooftop with tablet

As the internet hosts financial enterprises from utility payment processing for major cities to the buying and selling of corporations, the hundreds of billions of dollars transferred, earned, and spent online represent a tremendous opportunity. Big opportunities, however, are often accompanied by great risk. Some of that risk is simply the unavoidable and unforeseeable, chaotic, esoteric fluctuations of global markets.

Some of that risk – fraud and theft – is also more malicious but, thankfully, addressable. Anyone doing business online (and offline) faces both of these risks, but addressing their vulnerability to hackers, identity thieves, credit and debit card scammers, etc. requires trustworthy partners and some prudent safeguards. Payscout is the perfect partner for smart and secure payment processing that—along with some best practices below—can make your business safer and more secure.

Restrict the Number of Allowable Transaction Attempts

Significant developments in the security of physical point of sale (POS) and mobile payment processing by companies like Payscout mean that scammers are focusing more on card-not-present scams. This trend has given birth to an online marketplace of stolen payment card numbers that thieves can buy individually or in bulk. Some of those numbers have been rendered useless by reporting or have incomplete information, but scammers will often try a series of card numbers until one works. Restricting the number of allowable transaction attempts can thwart that sort of “brute force” attempt at fraud.

 Keep Track of Suspicious Card Numbers

Retain a log of suspicious card numbers. Most payment card processing companies allow vendors to review attempted transactions, successful or not. Recording and perusing those daily transactions can help identify the sort of attempt described above – if one of the cards went through before the daily transaction limit had been reached.

 Keep Your Digital Fortress in Good Repair

Payscout provides vast, dependable security measures (such as encryption and tokenization services) to protect all financial information in a merchant’s database, fraud-protection and security specialists that handle automated screening and manual review, and a variety of check and card protection and verification services. Payscout also offers services ranging from local non profit payment processing to global payment processing from multinational corporations. But their expertise and resources can only help so much if your firewall, anti-virus, anti-malware, anti-spyware, etc. protection is lapsed, lax, or not present.

 Don’t Mix Business with Personal

There are a number of good reasons for having separate, dedicated hardware, software, and devices for business and personal use. For one, using one device and/or system for your business and personal computing can result in frustrating confusion—particularly if your personal computing includes personal finances. But more importantly, if you have everything in one place and do get hacked, you risk losing everything. Be safe!

Protect your business’s future and secure its continuing growth and success at www.payscout.com.

 

The Financial Challenges of Running a Non Profit and How Payscout Can Help

Young woman stands addressing colleagues at a meeting

Running a non profit can be an incredibly challenging calling. Non profits deal with nearly all of the challenges for-profit businesses do while concurrently having to fundraise; operate on a shoestring budget (which generally necessitates a small staff); and navigate compliance applying for grants, etc.

And once you’ve built your donor or supporter base and you’re ready to start accepting donations, providing a modern, secure payment-acceptance model results in an entirely new set of challenges.

Keeping track of donation amounts, the payment method used, whether or not the donations are recurring or one-time, ensuring PCI-compliance for payments, and all of the other challenges involved in payment processing can make the entire process seem overwhelming. While some of these challenges are simply part of the tough (but often rewarding) undertaking that is running a non profit, Payscout can take the hassle out of managing your payment processing model. And with specializations in financial arenas as complex as healthcare payment processing, they’re up to the challenge.

 The Relevant Challenges

As mentioned, it’s a great feeling when money starts coming in to your non profit. It’s a less than great feeling when the complexities of managing it become difficult to navigate. For instance, without a unified non profit payment processing platform, a non profit can find itself struggling to juggle contributions from credit cards, debit cards, checks, or donors requesting electronic payments, as well as from local and international sources.

To further complicate matters, those contributions can come from one-time donors, members with recurring donations, grants, or fundraising events; and in some cases, alternate sources of income non profits can establish. When the donation is from an international source, international payment processing and everything it entails becomes necessary to sort out. Additionally, as the staffs of non profits are often operating on a tight budget, losing staff members familiar with this sort of financial organization can create chaos.

 What Payscout Can Do for You as a Payment Processor

Payscout has established a reputation as one of the world’s premier payment processing providers by establishing expertise in every facet of the industry, from proprietary accounts receivable collections software to virtual reality commerce. And that level of comprehensive expertise and experience is important for ensuring that a non profit’s payment processing platform is as secure as possible while providing ease of use for both staff and donors.

Payscout provides PCI-compliant hosted payment forms that allow donation via debit and credit cards and checks, including user-friendly options for automatic recurring payments, which help ensure consistent, ongoing support. That the platform is PCI-compliant serves as a guarantee that donations are always going to be secure and safe to make. Payscout also works with every non profit individually to establish a payment processing dynamic that’s especially suited for their size and needs.

 Take the financial potential of your non profit to the next level, at www.payscout.com

Is Your Business Equipped to Handle the Holiday Shopping Frenzy?

mobile shopping - holiday look - with cc

The holiday shopping season is officially here, and consumers are ready to spend—big time—according to a recent analysis by Forbes. As consumers increasingly spread shopping experiences across multiple mediums – traditional malls, big-box stores, and online shopping and e-commerce – businesses that are equipped to accommodate the influx of online traffic stand poised to reap serious benefits.

Take a look at these holiday shopping stats:

  • Black Friday is still the busiest shopping time for storefronts, but foot traffic declined nearly 9% from 2017.
  • Consumers spent $3.7 billion online in 2018, a 28% increase from 2017.
  • Online Black Friday sales generated $6.2 billion, an increase of 23.6% from 2017.
  • Mobile devices accounted for 68% of online traffic and 54% of orders on Thanksgiving Day.
  • Mobile devices made up 67% of all digital traffic on Black Friday, a 61% increase on the same day last year.

In the age of online shopping, e-wallets and cashless checkouts, the “customer experience” is crucial. These days, consumers want and expect an expedited checkout process both in stores and online, frictionless mobile payment processing, in-cart transparency, and, of course, data security.

If your business or organization isn’t equipped to accommodate these consumer preferences, you might be missing out on both traffic and revenue.

Mobile Payments

Mobile payments refer to any transaction for a product or service that is made through an app, website, or payment processing attachment on a smartphone, tablet, or other mobile electronic devices. In most cases, payment information is encrypted for security purposes. Mobile processing differs from traditional payments such as cash, checks, or debit and credit card information that require a stationary touch screen or computer.

The expansion of mobile payment processing is driven largely by consumer demands, but it’s also easier for retailers. Moving more consumers through checkout efficiently with a mobile point of sale system can drive business in-store and provide customers with a seamless, PCI-compliant checkout experience online. As more consumers turn to online shopping, retailers that adapt to the changing market will be well positioned to capture future growth.

In-Cart Transparency

Consumers often add items to their cart whether or not they intend to buy them. This is especially true during high traffic periods, such as holiday shopping. However, Retail Dive reports that an estimated 23% of customers will abandon the items in their cart if they can’t see the total up front, including taxes, shipping costs, and delivery dates.

Retailers that can make the online holiday shopping experience easier on consumers, including securing and organizing their online carts, can reap the benefits of online shopping.

Giving Tuesday

Online shopping isn’t just for revenue-generating organizations, especially during the holidays. Giving Tuesday is one of the biggest days of the year for non profits and an important source of revenue for their operating funds.

A non profit payment processing system can help these organizations streamline donations during Giving Tuesday or any day of the year through a centralized merchant account, regardless of whether donors are online, on-site, or using a mobile platform.

About Payscout

Payscout is a trusted, global payment processing provider working across six continents and connecting merchants and consumers via credit, debit, ATM, and alternative payment networks. Payscout makes it easy to manage payments on-site and across online and mobile platforms. Payscout even offers customized API connections for utility payment processing and integrates with over a dozen software applications. If you work in a healthcare environment, Payscout’s mobile payment processing services can help drive revenue efficiently and securely.

Discover how you can leverage consumer preferences for online shopping at www.payscout.com

Payscout COO Is Recognized with Prestigious Board Position

Juan Sotelo

The Greater Los Angeles chapter of the Jefferson Awards Foundation recently honored Payscout Chief Operating Officer Juan Sotelo with an appointment as chair of their advisory board. Since joining the board in 2016, Sotelo’s commitment to altruism and innovative business acumen consistently stood out to both local and national leadership of the Jefferson Awards Foundation.

The honor would likely come as no surprise to anyone familiar with Sotelo’s career and accomplishments. His resume includes working as a mathematics teacher, serving as the sales and operations manager for tech giant Oracle, and running his own consulting services firm, JD & Associates.

In 2013, he joined Payscout as Vice President of Business Development. During his two-year tenure, Sotelo shone as a committed and creative thought leader, contributing to Payscout’s success in emerging markets like mobile payment processing. He further advanced Payscout’s success and growth by spearheading growth initiatives, internal process development, and strategic brand advancements.

In 2015, Sotelo was promoted to Chief Operating Officer. As COO, Sotelo immediately excelled in the overseeing of customer support, operations, brand development, and marketing for Payscout staples like utility payment processing.

Sotelo also helmed Payscout’s expansion into revolutionary new payment processing spaces with the establishment of their virtual reality (VR) payment application. This application can be used to aid non profit payment processing and encourage donations.

When not busy changing the face of the payment industry, Sotelo also works as the Managing Partner and President of the production company Film Antics, which has released over 20 films, including a feature film, under his leadership.

While his career and financial ingenuity are quite impressive, there was another characteristic beyond those skills and accomplishments which stood out to the people at the Jefferson Awards Foundation. Sotelo’s engagement in humanitarian work, particularly with youth, contributed to the chairmanship.

Plaudits from an organization as respected, significant, and influential as the Jefferson Awards Foundation is no easy feat. The foundation was established in 1972 by former First Lady Jacqueline Kennedy Onassis, U.S. Senator Robert Taft, Jr., and longtime public servant Sam Beard as the American equivalent of a Nobel Prize for public and community service. Since then, its awards recognizing those who’ve made strides in volunteerism and public service have been given to several Presidents and Vice Presidents of the U.S., Supreme Court Justices, generals, Senators, and the top business leaders, humanitarians, artists, performers, journalists, and athletes in the country.

Learn more about Payscout’s innovations and user-friendly platforms, at www.payscout.com

Will We See a Cashless Society? The Pros and Cons

Small business owner with terminal and customer

For a lot of people, it can feel as though they’re participants in a cashless society already. Their paychecks are direct-deposited into an account from which bills are automatically debited. They also regularly make payments (in-person and online) without ever handling cold-hard cash.

Virtually every business accepts plastic, and you can slide or insert a card to buy a candy bar on almost any new vending machine. And with the ubiquity of mobile payment processing devices plugged into cell phones, you could likely buy from four different vendors at the local farmers’ market without ever touching paper money.

That being said, our society is anything but cashless. Most people still carry cash, use cash, and take it for granted as a still-relevant staple of societal financial interactions. But as common as cash remains, the technological, societal, and even global trend has certainly been moving steadily into a more cash-free space. So will we see a cashless society in our lifetime? And perhaps more importantly, do we want one?

The Benefits of a Cashless Society

A number of the benefits of a cashless society are already apparent. We buy virtually anything we need or want from anywhere on the planet where people sell things online, and we do so with the click of a button. Furthermore, many of us haven’t sat down with a stack of bills, stamps, and envelopes to send out checks for bill payments in years.

There’s no question that digital transactions make commerce more convenient. To some degree, cashless commerce forces transparency and accountability for the payer and the paid. Electronic payments are recorded in perpetuity to the cent. It’s not just a matter of dishonesty or theft. Even something like by-check utility payment processing still relied on a series of people physically moving, sorting, collecting, and processing the check. And as people are only human, occasionally mistakes or outright errors are made. Indeed, utility payment processing has come a long way, and with payment processing improvements, left a lot of human error by the wayside.

The Drawbacks of a Cashless Society

The footprint left by digital payments remains an accessible, permanent record that a transaction was made, which is great for most people making them. It is not great for people who’d prefer their financial transactions weren’t being tracked and recorded. But that can be good for society in general. For instance, a cashless society would make illegal and dangerous transactions more difficult, or at least easier to track and uncover when they did occur.

While that may sound more like a benefit than a drawback (and it is), criminals aren’t the only people with an interest in transactions that aren’t tracked, recorded, and linked to them. Without going into detail, there are any number of products and services that are personal, sensitive, medical, etc. that people have perfectly good reasons for wanting to keep private.

Will We See a Cashless Society?

Cash does have some undeniable benefits beyond discretion for the spender. It’s immediately available and virtually universally accepted. It’s also convenient for person-to-person transactions, and has gained popularity for larger transactions like securing a quick-close on, and lowering the price for, a house. And there are some people who simply want to keep their assets liquid, physical, and under their direct control.

So, will we see a cashless society in our lifetime? It is possible. Despite the trend toward more plastic and digitally-stored currency, cash is still very much a feature of our society and culture. We will, undoubtedly, continue to see an increasingly cashless society, but it will be a while before hard currency is phased out entirely.

About Payscout

One of the most respected, successful, innovative, and forward-looking thought leaders in the financial services industry, Payscout has consistently earned their way onto lists of America’s fastest-growing private companies every year since 2014. In addition to their non profit payment processing, Payscout’s state-of-the-art interactive user platforms continue to serve their mission statement, “Payscout supports the entrepreneurial dream one transaction at a time.”

Discover how to grow your business at www.payscout.com