How Payscout Is Committed to Making Payment More Secure with Tokenization

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Payscout has long been committed to driving and supporting innovation in the payment processing industry. Much of that innovation has been dedicated to payment platforms (including those in revolutionary new channels like virtual reality) and establishing the most user-friendly suite of global payment processing tools.

However, they recognize that as important as those advances are, the most cutting-edge services and intuitive tools in the international payment processing space are not of much use to consumers and partners if they aren’t secure. It is that understanding that has inspired them to develop security measures, like Tokenization, as trustworthy, advanced, and dependable as their payment processing solutions.

The Tokens

It turns out that the best way to protect information from hackers and cyber-criminals is to remove that data altogether. No one can steal, destroy, damage, or compromise what isn’t there. Of course, previously this strategy suffered from a pretty significant drawback: eliminating payment data from a network meant that while the malicious and criminals couldn’t find it, neither could anyone else.

Enter Payscout’s Tokenization security system. Tokenization works by taking even the most sensitive payment data, like healthcare payment processing records, and replacing that data with a different, unique identifier, the token. Those tokens are pieces of data generated by proprietary algorithms that are mathematically impossible to reverse.

For instance, if hackers managed to break into the accounts receivable collections software of a participating merchant working with Payscout, they would only have access to the tokens. Although the tokens had replaced the payment card data, they would retain none of the information that was of any use to the intruder, being entirely meaningless to hackers.

The Customer Vault

The data that the token has replaced hasn’t been deleted or destroyed. To ensure that merchants still have access to sensitive payment data without having to store it, as is, on a local database with an unknown level of security, Tokenization is paired with the Payscout Customer Vault.

Information replaced by a token is transmitted through a Secure Sockets Layer (SSL) connection to the Customer Vault. The Customer Vault itself is a Level 1 PCI-certified Payscout data storage center operated by Visa, making it just about the digital equivalent of Fort Knox. The tokens with which the sensitive data have been replaced usually incorporate the last four digits of the card the payment was made with, allowing an accurate and predictable matching of the token with the secure data.

Perhaps most conveniently, the token isn’t just an inert stand-in for sensitive payment data. Tokens support the same payment actions and checkout models as the actual cardholder information would, and the merchant can initiate transactions remotely without risking access to the card’s number or other private information. Practically, it means that Payscout offers their partners exceptional safety and security without sacrificing convenience.

Learn more about Payscout’s innovations and user-friendly platforms, at www.payscout.com

3 Ways to Win Larger Clients in ARM

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Payscout has provided secure, stable payment acceptance options to the ARM industry for over 10 years. Our team of industry specialists includes former Collection Agency owners, so we understand how important (and how challenging) it is for you to land those larger clients that are medical facilities, telecom providers, financial institutions and more.

Here are three key ways our domain expertise in ARM can help you land those larger clients and keep your business growing.

 Software Integrations

 If you want to win larger Accounts Receivable clients in the medical, telecom, and financial institution/credit union verticals, it helps to offer integrations with the preferred software vendors in those respective business-types. A good example is Epic Systems, one of the largest healthcare software companies in the world. To give you a sense of scale, the hospitals that use their software hold the medical records of 64% of patients in the United States and 2.5% of patients worldwide. If you want to land a large healthcare system and manage their Accounts Receivable, there is a good chance they’re already using Epic, and so you need to ensure you can integrate with that platform.

Epic is one of over a dozen leading software solutions with which Payscout is already integrated. Other integrations include Ontario Systems, Bloodhound, Quantrax, Columbia Ultimate TCS, Healpay, Latitude, Applied Innovation, DebtMaster, KG Hawes, Lariat, InterProse ACE, Cyclone, CSS Impact, CollectOne, Collect!, and many more. Plus, our skilled development team can help you to build connections between your platform and the ones your clients use.

Our award-winning, Level 1 PCI-compliant gateway is a fully-integrated solution with a simple, secure API to seamlessly connect you right to the software platforms. The feature-rich options in our payment gateway enable you to sell improved operational efficiency and enhanced reporting to win those larger clients with the proper software integrations to get your foot in the door.

RegTech (Regulatory Technology)

 For good reason, large companies are extremely concerned about regulatory changes that could adversely impact their business. The larger the company, the more complex the issues they’re facing, particularly at a State government level: Most large telecom, medical, and financial institutions operate in a multi-state capacity, meaning collecting on their behalf requires compliance with each State’s respective regulatory requirements. Layer onto those challenges oversight from the Federal government, regulatory requirements from bodies such as the Bureau of Consumer Financial Protection, and compliance with legislation like the Fair Debt Collection Practices Act (FDCPA), and ensuring you can help protect yourself and these large clients can seem an overwhelming challenge.

Fortunately, Payscout frequently and actively engages key stakeholders on Capitol Hill – from the lawmakers themselves, to the trade associations representing our industries, and representatives of the myriad regulatory bodies whose work impacts the debt collection industry. Our experienced team includes long-tenured members of ACA International, the Association of Credit and Collections Professionals and the Electronic Transactions Association (ETA) – and they hold key leadership positions within these associations. We leverage these relationships to proactively refine and evolve the policies, processes, and systems that constitute our RegTech solution for secure payment processing.

All of this means you can leverage our RegTech solution to more confidently pitch those larger businesses, and ensure you and your clients are protected from regulatory action.

Industry Expertise

 We’re entrepreneurs, just like you, but what sets us apart from the competition is not just that we know how to run a business; we know how to run a business just like yours, because we have.

Our experienced team of ARM industry professionals includes former collection agency owners, so we understand the operational complexities of your business. What we have learned in over a decade serving the debt collection industry is that it is possible to take the challenges and complexities you are facing (integrations and regulatory compliance, as examples) and turn them into strengths on which to sell and prosper.

Payscout’s ARM solution comes complete with everything you need to land larger clients and keep your business growing. Call 1.888.689.6088 or email ARM@Payscout.com to speak to one of our ARM experts.

5 Reasons Your Business Needs Online Bill Payments

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If you are still using the antiquated system of manually entering, calculating, and creating invoices, your business is losing valuable staff time. You’re also losing money.

Enabling automated, online bill payment reduces costs while increasing the probability that you will be paid. Combine your online bill payment portal with accounts receivable collections software, and your business will be streamlined to collect payments quickly and efficiently.

Consumer Focus

Giving your consumers an easy way to pay increases your likelihood of being paid. More than half of Americans pay their bills online, and as the younger generations move into adulthood, this number will continue to increase. Offering an online bill payment option is just another customer service feature that many have come to expect in 2018.

Cost Savings

It costs your business a significant amount to send invoices. According to Sterling Commerce, “manually-processed invoices cost, on average, $30 per invoice to process…while each paper invoice error costs companies $53.50 to rectify.” Compare this to the cost of fully-automated invoices—which according to the same research averages $3.50 per invoice—and the cost savings could rapidly add up.

Environmental Responsibility

For every bill you don’t have to print, that is paper that stays out of a landfill or fire pit. When you utilize online bill payment, information is securely stored month over month, reducing the amount you have to print to next to nothing. Online bill pay is a much better option for the environment.

Automatic Reminders

With online bill payment, you can easily email clients their invoices and reminder notices prior to the due date, giving your client ample time to pay. This is especially helpful in the healthcare payment processing world, as medical bills often take a back seat to other billing priorities. Plus, consumers can set up recurring bill pay to keep them on track with payments.

Increased Accuracy

Accepting online bill payments means the likelihood of errors is dramatically decreased – especially compared to making manual calculations. Reducing errors cuts operating costs and increases your bottom line over time.  

Payscout is Expanding Integration Options for Clients in the Healthcare Industry and Beyond

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Payscout’s recent acquisition of Paywire has significant implications for partners interested in expanding into healthcare payment processing by providing a suite of secure, integrated solutions to streamline operational efficiency and reduce the scope of PCI compliance. The move also gives Payscout customers access to Paywire applications developed in the Epic App Orchard marketplace and the company’s integrated suite of software applications.

Epic App Orchard is, among other things, a testing environment where developers can create and sell apps that interface with other software applications through Application Programming Interfaces (API). APIs allow customers to access interactive sites like Facebook and Facebook Messenger through an app. Epic App Orchard also lets developers test strategies for managing information exchange software in a sandbox environment.

This expanded access is important for Payscout clients across verticals, but particularly those that use healthcare payment processing systems. Healthcare clients manage huge databases of medical and financial information, ranging from patient registration and scheduling to lab results to medical billing. An integrated healthcare payment processing system allows Payscout customers to interface with financial institutions, third-party payment applications, and customer accounts seamlessly through a supported application portal.

With expanded access to Paywire applications in Epic App Orchard’s marketplace and APIs, Payscout can offer customers customized solutions such as fully-integrated billing and payment applications, all supported by Epic App Orchard’s APIs. With more cloud services, expanded mobile software, and access to Epic App Orchard’s APIs, Payscout customers gain more dynamic payment processing technologies and payment solutions that are customized for a specific vertical such as healthcare.

Payscout’s payment processing solutions are fully integrated with over a dozen software applications and offer direct, reliable banking solutions. Payscout’s mobile-enabled web portal, Condor, lets customers pay through a mobile app, and their customized API connection allows for real-time data transfer.

Payscout offers the same support to clients in other verticals, including collection agencies. Payscout fully integrates with over a dozen accounts receivable collections software platforms, ensuring transactions are secure, efficient, and provide real-time data for your business. With over a decade of experience in the collections industry, Payscout delivers fully-integrated payment processing services to help you handle medical or telecom collections, student loan payments, inbound financial transactions, or credit union receivables.

Payscout serves thousands of clients in diverse industries and verticals across six continents and all 50 states. As a licensed E.U. Financial Institution, Payscout has partnerships with global financial institutions across the world. The “Go Global Now” technology platform gives merchants access to over 100 countries, billions of consumers, and valuable mobile markets. As an international payment processing solution provider, Payscout helps entrepreneurs navigate foreign rules, requirements, reporting, and compliance.

Payscout connects merchants and consumers via credit, debit, ATM, and alternative payment networks. Customers can access Payscout’s credit card processing services via a web-based user portal, or call Payscout’s professional service experts.

Learn more about secure and efficient payment processing at www.payscout.com

How Payscout’s Integrated Payment System Can Drive Your Business

 

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Payscout is a leading payment processing provider that connects businesses, consumers, and financial institutions through credit, debit, and ATM networks across the globe.

With integrations for over a dozen software applications, Payscout facilitates electronic payment solutions for all types of business operations.

Utility companies, collection agencies, and global financial firms are just some of the entities that can benefit from Payscout’s integrated processing system.

Enhanced Engagement for Utilities

Utility companies regularly engage with customers through monthly billing, rebates, and online dashboards, all of which give customers more control over their consumption and billing.

Maintaining and strengthening these customer relations is crucial for utility companies, and Payscout’s utility payment processing solution offers enhanced outreach capabilities. Payscout’s integrated payment capabilities can help utility companies maintain efficient operations by providing frictionless payment options. This means that customers can engage through a mobile device, app, or website in order to pay a monthly bill, read up on annual rebates, or check out their monthly usage.

Secure Accounts Receivable Management (ARM) Services

The breadth of the ARM industry requires an integrated payment system equipped to handle complex and multi-faceted transactions. Payscout’s accounts receivable collections software connects collection agencies, merchant and customer accounts, and financial institutions to facilitate fast and secure payments.

Payscout’s integrated system is available in real-time and supports a wide range of industries, including medical, telecom, student loans, and financial institutions.

Payscout’s mobile web portal, Condor, facilitates online transactions, and Payscout offers a direct gateway connection for real-time data transfer. This fully integrated system works with over a dozen software applications, allowing your customers to make payments in new and innovative ways.

Explore Global Transactions

If you’re considering entering global markets, Payscout’s international payment processing system can help you manage foreign credit and debit transactions or expand into offshore markets.

Payscout’s existing locations in Brazil, Canada, the European Union, and United States will help you connect with international merchants, navigate foreign agencies, and develop your services abroad.

Use Payscout to help grow and streamline your business. Find out more at www.payscout.com

Create an ARM Collection Plan That Keeps Your Business On Track

Don’t let debtors get you down or slow your productivity. Instead, focus on creating a plan that keeps you on top of debt collection and shortens the time a customer is in arrears. To collect a debt without ruining the relationship, follow the helpful tips below.

 Create a plan

A failure to plan is a plan to fail, and only twenty percent of all credit departments have a formalized plan that details the defined goals of their department. Your plan should include role delineation and responsibility assignments, as well as a clear dispute resolution procedure.

 

Use great software

Great accounts receivable collections software will make collecting the debt you’re owed much simpler. By managing your entire debt collection processes, ARM software will make you more efficient and effective, and allow you to accept payment quickly online and via mobile. You’ll also be able to perform credit and risk scoring.

 

Online payment options

Allowing debtors to pay online will not only speed up the debt collection process but may prevent it entirely. When individuals have an easy, hassle-free way to pay, they tend to actually do it.

 

Consistent messaging

Whether you send your messages electronically or through the mail, keep outbound messages consistent. Each message you send should include a reference to your policies and procedures, as well as your expectations. Ensure that you keep a paper trail of all communications between you and your debtor in the event that things take a more serious turn.

 

Be firm and flexible

Just because a client isn’t currently on good terms with you doesn’t mean that empathy goes out the window. Work with your customers even if they’re delinquent—it takes much more effort to acquire a new customer than it does to keep an old one, just because they may be going through a difficult time does not mean you should ostracize them against future purchases.

 

Always be a professional

When addressing collections and debt, you are still representing the face of your business. How you handle yourself as you collect the debt will give individuals an opinion of your company that they may share with the outside world, and friends and family. Don’t give them an opportunity to speak badly about you or your conduct.

 

Make it Easy for Debtors to Pay with Payscout’s Accounts Receivable Collections Software

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Increase efficiency without impacting your live agents with Condor, the new payment portal that facilitates payment processing transactions between you and your debtors. This evolved, frictionless payment solution from Payscout will free your focus so you can dedicate where it’s needed.

Payscout is committed to providing clients with systems that keep them ahead of emerging trends. A thought leader in the payments industry, Payscout wants to help you thrive with payment processing that works for you. Their mission is to support the entrepreneurial dream one transaction at a time; they do this by connecting merchants and consumers via credit, debit, ATM, and accounts receivable collections software.

Condor is built upon Payscout’s payment processing platform and offers self-serve bill payment options that can be accessed anytime, anywhere. Debtors can view their current account information while setting up payment arrangements in real-time via a secure, verified login.

Featuring customizable parameters to meet individual business needs, the Condor portal is available as a mobile-enabled website, IVR, or a combination of the two, allowing you to choose an option best suited to your business. Bring order and efficiency to the incredibly cumbersome collections process with Payscout.

Condor helps streamline Accounts Receivable Management through an efficient, mobile-enabled web portal for self-service payments. Debtors have access to:

  • Consumer identification
  • Minimum payments
  • Acceptable payment plan
  • Settlement terms

Condor connects directly to Payscout’s gateway for immediate approvals and customized API connection for real-time data transfer.

Payscout is a global payment processing provider and a thought leader in the payments industry. Their “Go Global Now” technology platform gives merchants instant access to 100+ countries, billions of consumers, and trillions of dollars. Payscout offers payment processing solutions for brick-and-mortar and e-commerce transactions, and it is one of the few providers to deliver a truly global international payment processing solution that encompasses all merchant risk verticals.

With Payscout, you’ll experience no set-up or activation fees, no annual fee, and no cancellation fees.

Increase efficiency and revenue by providing a frictionless payment option from Payscout at www.payscout.com.