Payscout COO Is Recognized with Prestigious Board Position

Juan Sotelo

The Greater Los Angeles chapter of the Jefferson Awards Foundation recently honored Payscout Chief Operating Officer Juan Sotelo with an appointment as chair of their advisory board. Since joining the board in 2016, Sotelo’s commitment to altruism and innovative business acumen consistently stood out to both local and national leadership of the Jefferson Awards Foundation.

The honor would likely come as no surprise to anyone familiar with Sotelo’s career and accomplishments. His resume includes working as a mathematics teacher, serving as the sales and operations manager for tech giant Oracle, and running his own consulting services firm, JD & Associates.

In 2013, he joined Payscout as Vice President of Business Development. During his two-year tenure, Sotelo shone as a committed and creative thought leader, contributing to Payscout’s success in emerging markets like mobile payment processing. He further advanced Payscout’s success and growth by spearheading growth initiatives, internal process development, and strategic brand advancements.

In 2015, Sotelo was promoted to Chief Operating Officer. As COO, Sotelo immediately excelled in the overseeing of customer support, operations, brand development, and marketing for Payscout staples like utility payment processing.

Sotelo also helmed Payscout’s expansion into revolutionary new payment processing spaces with the establishment of their virtual reality (VR) payment application. This application can be used to aid non profit payment processing and encourage donations.

When not busy changing the face of the payment industry, Sotelo also works as the Managing Partner and President of the production company Film Antics, which has released over 20 films, including a feature film, under his leadership.

While his career and financial ingenuity are quite impressive, there was another characteristic beyond those skills and accomplishments which stood out to the people at the Jefferson Awards Foundation. Sotelo’s engagement in humanitarian work, particularly with youth, contributed to the chairmanship.

Plaudits from an organization as respected, significant, and influential as the Jefferson Awards Foundation is no easy feat. The foundation was established in 1972 by former First Lady Jacqueline Kennedy Onassis, U.S. Senator Robert Taft, Jr., and longtime public servant Sam Beard as the American equivalent of a Nobel Prize for public and community service. Since then, its awards recognizing those who’ve made strides in volunteerism and public service have been given to several Presidents and Vice Presidents of the U.S., Supreme Court Justices, generals, Senators, and the top business leaders, humanitarians, artists, performers, journalists, and athletes in the country.

Learn more about Payscout’s innovations and user-friendly platforms, at www.payscout.com

Is the Wallet Card the Credit Card of the Future?

Cashier holds terminal for cc transaction

If you haven’t heard of the Wallet Card yet, chances are you will soon. Unveiled in early 2018 by Dynamics and Visa, the Dynamics Wallet Card™ has been generating an impressive amount of buzz. It’s been written up in numerous articles and has won several awards. One of those was the 2018 Best of Innovation Award at the Consumer Electronics Show in Las Vegas, widely considered the consumer electronics industry’s most prestigious award. It’s the first time a payments consortium has won it.

That’s a lot of exposure and expectation for any new product or technology. All too often, products that are subject to that much hype wither away into obscurity under the glare of that much scrutiny and anticipation. So what is the Wallet Card and will it be the “next big thing” in consumer finance?

What the Wallet Card Is and Does

The Wallet Card has the capacity to be all of your payment cards: debit, credit, pre-paid and one-time use, even branded loyalty and gift cards, all in one. A digital display and two-button interface allows users to toggle between accounts and cards instantly.

So how will this impact international payment processing? Only time will tell. But with partnerships with leading banks and communications corporations all over the globe, the Wallet Card is being billed as a virtually universally-accepted form of payment.

The Wallet Card is linked to the internet of things with both a cell phone chip and antenna, which is said to allow it to communicate with and transfer money between the user and their bank anywhere on the planet, at any time.

That connectivity also means the instant issuance (and registration) of new cards. For instance, after the deletion of a compromised card number, one could expect near-immediate reissuance of an uncompromised card.

Robust security and instant reissuance could certainly prove a selling point, as almost 50% of cardholders in the U.S. have to have at least one card reissued every year. And conveniently, all of that tech is powered by a self-charging battery, which means no loss of payment method at inconvenient times or daily charging.

Is It Going to Replace Plastic as We Know It?

Perhaps unsurprisingly, there’s considerable disagreement on the answer to this question from those predicting the future of commerce and finance. One camp, those skeptical of the Wallet Card’s future status as the revolutionary smart card, has pointed out that mobile digital wallet platforms already exist. There is any number of digital wallets available as apps or built-in features of smartphones that can do most everything the Wallet Card does, and they’ve been around for a while.

Wallet Card proponents counter that existing digital wallets don’t enjoy anything like universal acceptance from vendors, particularly since so many of them rely on near-field communication (NFC) to transmit payment info. Additionally, the Visa-branding and support from global financial heavyweights should guarantee the quality, consistency, security, and acceptance of the Wallet Card.

Even those who doubt that the Wallet Card is going to become the end-all, be-all of mobile payment solutions admit, however, that at the very least it will have niche appeal. People will appreciate that it doesn’t need to be accessed or managed through an app, and doesn’t have to be charged.

Regardless of if the Wallet Card takes off or fizzles out, it’s important to work with a global payment processing provider you can trust for everything from healthcare payment processing to international payment processing. Payscout is an international payment processing solution provider who can help entrepreneurs and domestic U.S. merchants navigate complex compliance solutions. Beyond processing payments on six continents, Payscout offers a wide array of financial solutions, including their mobile web portal, Condor, which facilitates bill-payment transactions.

About Payscout

One of the most respected, successful, innovative, and forward-looking thought leaders in the financial services industry, Payscout has consistently earned their way onto lists of America’s fastest-growing private companies every year since 2014. Among the state-of-the-art suite of user-friendly tools they offer is their lauded accounts receivable collections software. All of which works in service to their mission statement, “Payscout supports the entrepreneurial dream one transaction at a time.”

Discover how to grow your business at www.payscout.com

Payscout specializes in providing best-in-class payment processing solutions for the ARM industry

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Payscout specializes in providing best-in-class payment processing solutions for the accounts receivable management (ARM) industry. These solutions have helped Payscout’s top ARM clients grow more than 33% year-over-year.

Payscout, a leading payments innovation company, provides solutions that power entrepreneurs in a myriad of industries, from retail, non-profit, money services businesses (MSB), and even marketplaces.  One of the verticals in which Payscout’s partners thrive is the accounts receivable management (ARM) industry.  Accounts receivable, as a whole, plays a critical role in a credit-based economy.  The entrepreneurs who support the system provide reliable, efficient payment mechanisms to enable frictionless debt payments.

The reason Payscout’s ARM partners thrive is because their technological solutions are built on Integrity and Trust, Reliability, and Innovation.  In the ARM space, innovation enables more efficient payments, and as a market-leader in innovative payment solutions, it’s no surprise Payscout’s partners continue to thrive.  Payscout’s helping their top partners in the ARM space grow by over 33% a year.  Are you ready for that kind of growth?

Contact Payscout today for your free rate analysis and to learn more about our ARM solutions!

Topics: Global eCommerce, Credit and Debit Card Processing, ARM

Will We See a Cashless Society? The Pros and Cons

Small business owner with terminal and customer

For a lot of people, it can feel as though they’re participants in a cashless society already. Their paychecks are direct-deposited into an account from which bills are automatically debited. They also regularly make payments (in-person and online) without ever handling cold-hard cash.

Virtually every business accepts plastic, and you can slide or insert a card to buy a candy bar on almost any new vending machine. And with the ubiquity of mobile payment processing devices plugged into cell phones, you could likely buy from four different vendors at the local farmers’ market without ever touching paper money.

That being said, our society is anything but cashless. Most people still carry cash, use cash, and take it for granted as a still-relevant staple of societal financial interactions. But as common as cash remains, the technological, societal, and even global trend has certainly been moving steadily into a more cash-free space. So will we see a cashless society in our lifetime? And perhaps more importantly, do we want one?

The Benefits of a Cashless Society

A number of the benefits of a cashless society are already apparent. We buy virtually anything we need or want from anywhere on the planet where people sell things online, and we do so with the click of a button. Furthermore, many of us haven’t sat down with a stack of bills, stamps, and envelopes to send out checks for bill payments in years.

There’s no question that digital transactions make commerce more convenient. To some degree, cashless commerce forces transparency and accountability for the payer and the paid. Electronic payments are recorded in perpetuity to the cent. It’s not just a matter of dishonesty or theft. Even something like by-check utility payment processing still relied on a series of people physically moving, sorting, collecting, and processing the check. And as people are only human, occasionally mistakes or outright errors are made. Indeed, utility payment processing has come a long way, and with payment processing improvements, left a lot of human error by the wayside.

The Drawbacks of a Cashless Society

The footprint left by digital payments remains an accessible, permanent record that a transaction was made, which is great for most people making them. It is not great for people who’d prefer their financial transactions weren’t being tracked and recorded. But that can be good for society in general. For instance, a cashless society would make illegal and dangerous transactions more difficult, or at least easier to track and uncover when they did occur.

While that may sound more like a benefit than a drawback (and it is), criminals aren’t the only people with an interest in transactions that aren’t tracked, recorded, and linked to them. Without going into detail, there are any number of products and services that are personal, sensitive, medical, etc. that people have perfectly good reasons for wanting to keep private.

Will We See a Cashless Society?

Cash does have some undeniable benefits beyond discretion for the spender. It’s immediately available and virtually universally accepted. It’s also convenient for person-to-person transactions, and has gained popularity for larger transactions like securing a quick-close on, and lowering the price for, a house. And there are some people who simply want to keep their assets liquid, physical, and under their direct control.

So, will we see a cashless society in our lifetime? It is possible. Despite the trend toward more plastic and digitally-stored currency, cash is still very much a feature of our society and culture. We will, undoubtedly, continue to see an increasingly cashless society, but it will be a while before hard currency is phased out entirely.

About Payscout

One of the most respected, successful, innovative, and forward-looking thought leaders in the financial services industry, Payscout has consistently earned their way onto lists of America’s fastest-growing private companies every year since 2014. In addition to their non profit payment processing, Payscout’s state-of-the-art interactive user platforms continue to serve their mission statement, “Payscout supports the entrepreneurial dream one transaction at a time.”

Discover how to grow your business at www.payscout.com

How Payscout Is Committed to Making Payment More Secure with Tokenization

Young Smiling Business People At Work In Office. Portrait Of You

Payscout has long been committed to driving and supporting innovation in the payment processing industry. Much of that innovation has been dedicated to payment platforms (including those in revolutionary new channels like virtual reality) and establishing the most user-friendly suite of global payment processing tools.

However, they recognize that as important as those advances are, the most cutting-edge services and intuitive tools in the international payment processing space are not of much use to consumers and partners if they aren’t secure. It is that understanding that has inspired them to develop security measures, like Tokenization, as trustworthy, advanced, and dependable as their payment processing solutions.

The Tokens

It turns out that the best way to protect information from hackers and cyber-criminals is to remove that data altogether. No one can steal, destroy, damage, or compromise what isn’t there. Of course, previously this strategy suffered from a pretty significant drawback: eliminating payment data from a network meant that while the malicious and criminals couldn’t find it, neither could anyone else.

Enter Payscout’s Tokenization security system. Tokenization works by taking even the most sensitive payment data, like healthcare payment processing records, and replacing that data with a different, unique identifier, the token. Those tokens are pieces of data generated by proprietary algorithms that are mathematically impossible to reverse.

For instance, if hackers managed to break into the accounts receivable collections software of a participating merchant working with Payscout, they would only have access to the tokens. Although the tokens had replaced the payment card data, they would retain none of the information that was of any use to the intruder, being entirely meaningless to hackers.

The Customer Vault

The data that the token has replaced hasn’t been deleted or destroyed. To ensure that merchants still have access to sensitive payment data without having to store it, as is, on a local database with an unknown level of security, Tokenization is paired with the Payscout Customer Vault.

Information replaced by a token is transmitted through a Secure Sockets Layer (SSL) connection to the Customer Vault. The Customer Vault itself is a Level 1 PCI-certified Payscout data storage center operated by Visa, making it just about the digital equivalent of Fort Knox. The tokens with which the sensitive data have been replaced usually incorporate the last four digits of the card the payment was made with, allowing an accurate and predictable matching of the token with the secure data.

Perhaps most conveniently, the token isn’t just an inert stand-in for sensitive payment data. Tokens support the same payment actions and checkout models as the actual cardholder information would, and the merchant can initiate transactions remotely without risking access to the card’s number or other private information. Practically, it means that Payscout offers their partners exceptional safety and security without sacrificing convenience.

Learn more about Payscout’s innovations and user-friendly platforms, at www.payscout.com

3 Ways to Win Larger Clients in ARM

Close up of Business people shaking hands finishing up meeting

Payscout has provided secure, stable payment acceptance options to the ARM industry for over 10 years. Our team of industry specialists includes former Collection Agency owners, so we understand how important (and how challenging) it is for you to land those larger clients that are medical facilities, telecom providers, financial institutions and more.

Here are three key ways our domain expertise in ARM can help you land those larger clients and keep your business growing.

 Software Integrations

 If you want to win larger Accounts Receivable clients in the medical, telecom, and financial institution/credit union verticals, it helps to offer integrations with the preferred software vendors in those respective business-types. A good example is Epic Systems, one of the largest healthcare software companies in the world. To give you a sense of scale, the hospitals that use their software hold the medical records of 64% of patients in the United States and 2.5% of patients worldwide. If you want to land a large healthcare system and manage their Accounts Receivable, there is a good chance they’re already using Epic, and so you need to ensure you can integrate with that platform.

Epic is one of over a dozen leading software solutions with which Payscout is already integrated. Other integrations include Ontario Systems, Bloodhound, Quantrax, Columbia Ultimate TCS, Healpay, Latitude, Applied Innovation, DebtMaster, KG Hawes, Lariat, InterProse ACE, Cyclone, CSS Impact, CollectOne, Collect!, and many more. Plus, our skilled development team can help you to build connections between your platform and the ones your clients use.

Our award-winning, Level 1 PCI-compliant gateway is a fully-integrated solution with a simple, secure API to seamlessly connect you right to the software platforms. The feature-rich options in our payment gateway enable you to sell improved operational efficiency and enhanced reporting to win those larger clients with the proper software integrations to get your foot in the door.

RegTech (Regulatory Technology)

 For good reason, large companies are extremely concerned about regulatory changes that could adversely impact their business. The larger the company, the more complex the issues they’re facing, particularly at a State government level: Most large telecom, medical, and financial institutions operate in a multi-state capacity, meaning collecting on their behalf requires compliance with each State’s respective regulatory requirements. Layer onto those challenges oversight from the Federal government, regulatory requirements from bodies such as the Bureau of Consumer Financial Protection, and compliance with legislation like the Fair Debt Collection Practices Act (FDCPA), and ensuring you can help protect yourself and these large clients can seem an overwhelming challenge.

Fortunately, Payscout frequently and actively engages key stakeholders on Capitol Hill – from the lawmakers themselves, to the trade associations representing our industries, and representatives of the myriad regulatory bodies whose work impacts the debt collection industry. Our experienced team includes long-tenured members of ACA International, the Association of Credit and Collections Professionals and the Electronic Transactions Association (ETA) – and they hold key leadership positions within these associations. We leverage these relationships to proactively refine and evolve the policies, processes, and systems that constitute our RegTech solution for secure payment processing.

All of this means you can leverage our RegTech solution to more confidently pitch those larger businesses, and ensure you and your clients are protected from regulatory action.

Industry Expertise

 We’re entrepreneurs, just like you, but what sets us apart from the competition is not just that we know how to run a business; we know how to run a business just like yours, because we have.

Our experienced team of ARM industry professionals includes former collection agency owners, so we understand the operational complexities of your business. What we have learned in over a decade serving the debt collection industry is that it is possible to take the challenges and complexities you are facing (integrations and regulatory compliance, as examples) and turn them into strengths on which to sell and prosper.

Payscout’s ARM solution comes complete with everything you need to land larger clients and keep your business growing. Call 1.888.689.6088 or email Sales@Payscout.com to speak to one of our ARM experts.