On Tuesday, May 23, Payscout Chief Operating Officer Juan Sotelo returned to his Alma Mater at UCLA to address the Bruin Entrepreneurs, a student-driven group of future leaders, on the merits of top company cultures. Sotelo spent over two hours speaking with the budding entrepreneurs about their various business interests/ventures and the importance of strong corporate culture.
Many of the students cited culture as an important criterium for success, and Sotelo provided a framework on how to define and build culture. Sotelo drew on his extensive experience at Payscout, which has been recognized for creating an exceptional culture that drives employee engagement, exceeds employee expectations, and directly impacts company success. Payscout recently ranked #17 among medium-sized businesses on Entrepreneur’s list of Top Company Cultures for 2017.
“Juan’s advice and experience was very inspiring,” said Justin Liu, Bruin Entrepreneurs Board Member and UCLA Class of 2020. “We feel fortunate to have had the chance to learn from him.” Sotelo’s volunteerism with UCLA is only one of many recent instances of Payscout executives leading by example and dedicating their valuable time in alignment with Payscout’s Belief that, “every individual has a social responsibility to make the world a better place. “
Cultural empathy is a key component of Payscout’s ability to guide entrepreneurs through the process of taking their business cross-border. Cultural empathy is the ability to accept and understand another cultural point of view, and on April 13, Payscout Co-Founder and President Manpreet Singh volunteered his time to support Turban Day, an event designed to engender cultural empathy. Turban Day was created by Chanpreet Singh, the founder of Sikhs of New York, in an effort to raise awareness and educate people about Sikhism, the world’s 5th largest religion. The signature feature of the event involves hundreds of volunteers gathering to tie Turbans on people’s heads. The timing of the event corresponds with the Sikh holiday of Vaisakhi. The first Turban Day took place at Baruch College five years ago. The event has been gaining momentum ever since. For the event founder, the idea to educate people about Sikhism came from his personal experiences. “I’ve been called names like terrorist, ISIS. I’ve heard things like ‘Go back to your country,’” Chanpreet Singh said. He believes it’s up to Sikhs to educate others about their religion, and at Payscout, our Always Learning cultural attribute suggests education is critical to cultural empathy. It’s easy for a company like Payscout to talk about cultural empathy and applying the principles of the Always Learning attribute to world religions, but without leadership by example, the promotion of these attributes would ring hollow. The volunteerism of Payscout President and Co-Founder Manpreet Singh, and his support of Turban Day in particular, suggests these attributes are core to the culture Manpreet is helping to create at Payscout. To learn more about Turban Day and the Sikhs of New York, visit their Facebook page: https://www.facebook.com/sikhturbanday/
In the payment industry, regulatory decisions in Washington can be disruptive to our customers and the payments ecosystem as a whole. That’s why Payscout proudly sponsored the ACA International Washington Insights event this week and advocated on behalf of entrepreneurs in our nation’s capital.
Payscout CEO Cleveland Brown was joined by Strategic Sales & Business Development Manager – ARM Fran Fisher and Communications and Content Strategist George Smith in a series of meetings on Capitol Hill with legislators, regulators, and dignitaries. The team heard from numerous Senators and Congressmen from both sides of the aisle about the accounts receivable management industry, sharing bipartisan recognition of the great work being done to fuel the American economy. On Wednesday, the team had lunch with Former Congressman and Speaker of the House Newt Gingrich. The Former Speaker provided insight on the current and future state of American politics. The team also held meetings with the offices of California Congressman Tony Cárdenas, Senators Dianne Feinstein and Kamala Harris of California, Senators Johnny Isakson and David Perdue of Georgia, and Senators Cory Booker and Bob Menendez of New Jersey. Sitting with our nation’s leadership, Brown led discussions on regulation and legislation such as the Financial Choice Act and the potential impact on the accounts receivable management industry. Payscout’s Mission is “to support the entrepreneurial dream one transaction at a time. “Thought-leading strategies, such as sponsoring the ACA International’s Washington Insights event and the additional Capitol Hill meetings Payscout arranged, help to fulfill that mission by creating opportunities to advocate on behalf of the entrepreneurs and consumers we support.